Personal Data Protection
At mahkota 88, your privacy is more than a legal obligation — it is a core commitment we take seriously. We understand that your trust depends on how we handle your personal information. This policy transparently sets out what we collect, why we use it, and how we protect it.
Multiple layers of protection for every piece of information you entrust to Mahkota 88
Our Privacy Commitment
More than just a document — these are the real practices we carry out every day to safeguard the personal data of our 500,000+ members.
All data transmitted between your device and mahkota 88 servers is protected by 256-bit SSL encryption. This means your login credentials, financial data, and personal details cannot be read by any third party while in transit.
Mahkota 88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We do not collect data beyond what our service requires, and all data processing is carried out on a lawful basis.
Your personal data has never been and will never be sold, rented, or transferred to any third party for marketing purposes without your explicit consent. This is mahkota 88's absolute promise to every member.
Your data is stored in high-grade data centres with strict physical and digital access controls. Automated backups are performed every 6 hours to prevent data loss from unforeseen events.
Only mahkota 88 staff who genuinely require access to your data for service purposes are permitted to do so — and every access is recorded in an audit log. No access is granted without a valid, accountable reason.
In the event of any data breach affecting your personal information, Mahkota 88 is committed to notifying affected members within 72 hours and taking immediate remedial action in accordance with PDPA requirements.
Mahkota 88 ("we", "platform" or "Mahkota 88") is fully committed to protecting the privacy and personal data of all its users. This Privacy Policy clearly and transparently explains how we collect, use, store, protect and disclose your personal information when you use the Mahkota 88 platform.
This Policy applies to all users of the mahkota 88 platform, including website visitors, registered members, and any individuals who interact with our services via website, mobile app, or other communication channels. By registering for or using mahkota 88, you agree to the practices described in this Privacy Policy.
Mahkota 88 operates in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. This Policy explains your rights as a data subject and how to contact us if you have any privacy-related concerns.
Mahkota 88 collects various types of information to deliver a safe, efficient and high-quality service. We only collect data that is strictly necessary to operate our services.
| Data Category | Example | Requirements |
|---|---|---|
| Identity | Name, date of birth, MyKad | Mandatory (KYC) |
| Contact | Email, phone number | Mandatory |
| Financial | Bank account, e-wallet RM | Mandatory (transactions) |
| Technical | IP address, device | Automatic |
| Usage | Games played, sessions | Automatic |
| Marketing | Promotional preferences, campaign responses | Optional (with consent) |
Mahkota 88 uses collected personal data solely for legitimate and necessary purposes. The key purposes for which your data is used are as follows:
Mahkota 88 never using your data to make automated decisions that negatively affect you without human review, or for any purpose beyond the scope stated in this Policy.
Mahkota 88 takes a strictly limited approach to sharing personal data. Your data is never sold or rented to any third party for marketing purposes. Data sharing occurs only in limited, controlled circumstances as outlined below:
All third parties that receive data from mahkota 88 are bound by strict confidentiality and data protection agreements. They are prohibited from using your data for any purpose other than what is specified in those agreements.
Mahkota 88 makes serious investments in security infrastructure to protect the personal data of all members. The technical and organisational measures we have implemented include:
While mahkota 88 takes all reasonable steps to protect your data, no digital security system can guarantee 100% absolute protection. You also play an important role by keeping your password and login credentials confidential.
Mahkota 88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver relevant content.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Core platform functions — login, sessions, and security | Until session ends |
| Functional Cookies | Remembering your preferences (language, display settings) | 12 months |
| Analytics Cookies | Understanding how users interact with the platform | 24 months |
| Marketing Cookies | Displaying relevant Mahkota 88 promotions | 6 months |
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the Mahkota 88 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Mahkota 88:
You have the right to request a copy of the personal data mahkota 88 holds about you, which will be provided within 21 days of your request.
You have the right to request correction of any inaccurate, incomplete, or outdated data through your account settings or by contacting customer support.
You may withdraw consent to receive marketing communications at any time via the unsubscribe link in our emails.
You have the right to object to the processing of your data for direct marketing purposes without needing to provide a reason.
You may request deletion of your personal data upon account closure, subject to applicable legal retention obligations.
If you believe Mahkota 88 has violated your privacy rights, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the above rights, please contact our privacy team at privacy@mahkota88.biz or via the platform's Live Chat. We will process your request within 21 working days as required under the PDPA.
Mahkota 88 retains your personal data for as long as necessary to fulfil the purposes set out in this Policy or as required by Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of the active account | Service management |
| MYR Transaction Records | 7 years after transaction | Malaysia tax obligations & AML |
| KYC Documents | 5 years after account closure | Legal compliance requirements |
| Security Logs | 2 years | Security investigations |
| Support Communication Logs | 3 years | Dispute Resolution |
| Marketing Data (with consent) | Until consent is withdrawn | Marketing communications |
The Mahkota 88 platform is strictly for individuals who are aged 18 years and above. We do not knowingly collect any personal data from individuals under the age of 18.
If you believe a minor has registered an account on mahkota 88, please contact us immediately at support@mahkota88.biz. We will investigate and permanently delete the account and all associated data upon confirmation.
Parents and guardians are responsible for monitoring their children's online activity and ensuring they do not access gambling platforms such as mahkota 88.
The mahkota 88 platform may contain references or links to third-party websites or services, such as payment providers (DuitNow, FPX, Touch 'n Go eWallet, and others) or game providers. This Privacy Policy applies solely to the mahkota 88 platform.
When you access third-party sites, the respective privacy policies of those third parties will apply. mahkota 88 is not responsible for the privacy practices or content of any third-party site. We recommend reading the privacy policy of every site you visit.
Mahkota 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or new service features. When material amendments are made, we will notify you via:
Continued use of the mahkota 88 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
If you have any questions or concerns, or wish to exercise your privacy rights, please contact the mahkota 88 data protection team through the following channels:
For more information about your rights, please refer to the FAQ and Terms & Conditions us. For responsible gaming concerns, visit Responsible Gaming.
Play Responsibly
Over 500,000 Malaysian players trust mahkota 88 not only for top-tier entertainment, but also for serious data protection. Register for free and enjoy a safe, fair, and enjoyable online casino experience.